About me

Hello there, thanks for stopping by 💕.

I'm a senior product designer and UX researcher specialized in complex systems and public services.

For the past 10 years, I've used design and research to facilitate team decisions and build sustained connection between organizations and the people they serve.

Most recently I led product designers at 18F, where we collaborated with federal agencies to fix technical problems, build digital products, and improve public service through technology.

You'll often find me:

  • Prototyping to accelerate understanding and decisions.
  • Leading design and research projects on complex systems.
  • Designing usable, accessible patterns.
  • Bringing non-designers into early design work.
  • Unblocking teams and getting them what they need to deliver.

You can lean on me to:

  • Deliver thoughtful designs and document the design rationale.
  • Plan and facilitate productive, ethical research sessions.
  • Navigate ambiguity and ask clarifying questions.
  • Set teams up with collaborative design practices.
  • Coach you through challenging situations or decisions
A cubical wall with a name tag and post its. A prototype quilt block on an ironing board. A white and tan goat poking her nose through a fence A pink sunset through the windows of a bus A marble archway in a courthouse A pink sunset through the windows of a bus A neon, rainbow-filled stage lit up in the dark. Evergreen trees covered in snow