Work

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U.S. Forest Service

Rapid prototyping to sell firewood permits online

Validating a path to launch a new online service and modernize systems.

Commonwealth of Massachusetts

Design and research operations for Mass.gov

Delivering user-centered government services for 6.5 million Massachusetts residents.

U.S. Dept. of Health and Human Services

User-centered strategy for TANF data reporting

Scaling user research practices and modernizing a data system supporting 800,000 beneficiaries.

Startup accelerator

Interaction and visual design for Cogo Labs

Elevating digital design to attract top startup talent and scale quickly.

Nonprofit

Logo redesign for Code for Boston

Refreshing the identity of a civic tech organization.